Hearthwell
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Orders

Track your order

Hearthwell ships UK-only. After payment you receive a Stripe receipt with an order reference. We dispatch in 1–2 working days. Once handed to the carrier, transit is typically 2–4 working days (about 3–6 working days in total).

We do not publish live carrier maps on this site. Send the form and we will reply with the status we have: received, packing, dispatched, or delivered, plus any tracking number once the parcel is in the post.

Need to stop an order instead? Cancel your order. Delivery times are on the shipping policy.

Submitting opens your email app to Hearthwell with this tracking request. We reply with dispatch status and, once sent, the carrier details we have.